zoramax Return
Hassle-free returns & dedicated support — we’ve got your back. 30-day guarantee
Easy 30-Day Returns
Not in love with your zoramax gear? Return within 30 days for a full refund or exchange. No questions asked.
Free Return Shipping
We provide prepaid return labels. Just print, pack, and drop off — zero cost for you.
Instant Refund Option
Once your return is scanned, we issue store credit instantly or refund within 48h.
Visit our returns portal or contact support.
Use original box + include all accessories.
Print prepaid label (emailed instantly).
Ship via UPS / USPS. Track your return.
You have 30 days from the delivery date to initiate a return. Items must be in original condition. For defective units, we cover return shipping even after 30 days — contact our support team.
Refunds are processed within 2-5 business days after we receive the returned item. If you choose store credit, we issue it within 24 hours of drop-off confirmation.
No! zoramax offers free return shipping on all domestic orders. International returns may have a small fee, but we'll provide the best solution via customer care.
Absolutely. You can test your zoramax device within 30 days. As long as there’s no intentional damage, we accept returns even if opened (sanitization friendly).
We offer 1-year warranty. For manufacturing defects, we’ll send a replacement immediately after return scan. Visit warranty center or contact us.
returns@zoramax.com
+1 (667) 577-0942 (Mon-Fri 9am-6pm EST)
Available 24/7 — click bottom right
❓ Don't know how to return? — Just message us! Our team will guide you step by step.
📬 Use the form or live chat — we’re here to help.
