We’re here to help
Contact & Support
Have a question, need help with an order, or want to work with us? Send us a message — we typically respond within 24 hours.
Fast ResponseTypically within 24 hours
Secure & PrivateYour information is protected
Helpful SupportOrders, services & partnerships
Email Us
hadi@zoramax.com
Direct support for your questions
→
Order Support
Tracking, changes, returns and order questions
→
Technical Support
Website, account and product troubleshooting
→
Partnerships
Wholesale, business and collaboration inquiries
→
General Inquiries
Questions about products, services or anything else
→
Send Us a Message
Fill out the form below and we’ll get back to you as soon as possible.
Frequently Asked Questions
Quick answers to common questions.
Most inquiries receive a response within 24 hours. Complex order, technical, or business requests may take a little longer.
Contact us as soon as possible with your order number. We’ll check whether the order can still be changed or cancelled before processing or shipment.
Use the tracking information sent with your order, or send us your order number and we can help you locate the latest available status.
Return eligibility can depend on the item and order condition. Contact support with your order number and the reason for the return so we can guide you through the correct process.
Availability and delivery options vary by product and destination. Contact us before ordering if you need confirmation for a specific country or address.
Send us your order number, a short description of the issue, and clear photos if available. We’ll review it and help with the next step.
Yes. Select “Wholesale / Business” or “Partnership / Collaboration” in the form and include the details of your proposal.
Email us directly at hadi@zoramax.com.
★ Client Feedback
What Our Customers Say
Customer experiences from across the United States. Use the arrows or swipe to see more.